Your discretion is very important to us. That is why all of our orders are dispatched in plain, tamper-proof packaging with no indication of what is inside. no mention of product name anywhere on the packaging.
If in the unlikely event that your order has not arrived on the date that it was supposed to then you can use your tracking number to find out where it is. The carrier may have already tried to deliver your order. You can also contact us and our customer service team will resolve any issues with your delivery.
For security reasons, we prefer to deliver to your home or office. However, if you need it to be sent to your work or a different address we will try to help. Just make sure that whoever receives the post there doesn’t open the packages!
We always hurry to get your order out to you; it may be too late to cancel. However, it’s worth finding out by getting in touch. If it hasn’t left us, we will make sure it doesn’t go out. If you have already received your tracking number, it will be too late!